Sales Policy

Effective Date: March 17, 2025
Address: 11775 Bartlett Ave #315 Adelanto, California
Contact: (760) 530-1780 | info@clounapo.com

Introduction
This Sales Policy outlines the terms and conditions governing purchases made from ClouNapo. By placing an order on our website, you agree to the following terms. Please read them carefully.

1. Product Availability 1.1 Stock Levels:

  • All products are subject to availability. In the rare event that an item is out of stock, we will notify you promptly and provide alternative options or a full refund.

1.2 Custom Orders:

  • Custom or personalized products may require additional processing time. You will be informed of the estimated delivery timeline during order confirmation.

2. Pricing and Taxes 2.1 Pricing Policy:

  • All prices are listed in USD and are subject to change without prior notice.

  • Promotional discounts or sales prices will only apply during the advertised period.

2.2 Taxes:

  • Applicable sales taxes are calculated based on your shipping address and displayed at checkout.

3. Payment Terms 3.1 Accepted Payment Methods:

  • Visa, MasterCard, American Express, PayPal, and ClouNapo gift cards are accepted.

3.2 Payment Verification:

  • Orders may be subject to verification to prevent fraud. This process could delay order processing.

4. Order Confirmation 4.1 Acknowledgment:

  • After placing an order, you will receive an email confirmation. Please review it for accuracy and notify us immediately of any errors.

4.2 Changes or Cancellations:

  • Changes or cancellations must be requested within 24 hours of order placement. After this period, modifications may not be possible.

5. Bulk Purchases 5.1 Discount Eligibility:

5.2 Extended Processing Time:

  • Bulk orders may require additional time for processing and delivery.

6. Liability

  • ClouNapo is not liable for delays caused by shipping carriers or factors outside our control, including natural disasters or government restrictions.